In today’s life science and biotech landscape, laboratories and research organizations face constant pressure to safeguard critical materials. For facilities handling temperature-sensitive biologics, cell therapies, biopharmaceuticals, or reproductive medicine, a brief lapse in temperature can result in lost research, compromised therapies, or regulatory setbacks. That is where a full-service cold storage partner becomes vital. It is critical to select a trusted partner that offers a seamless process—from planning and assessment through equipment training and long-term maintenance—ensuring that labs and other facilities have the necessary infrastructure, confidence, and support to succeed.
Below, we explore six critical phases that highlight the value of a true full-service cold storage partner for your laboratory.
1. Plan and Assessment
Every successful cold chain begins long before a freezer is delivered to a lab. The planning stage ensures that a laboratory’s infrastructure, layout, and long-term goals align with its equipment needs.
Pacific Science LLC collaborates closely with clients to conduct detailed assessments of lab workflows, research priorities, and facility requirements. This includes evaluating the type and volume of materials stored, power and ventilation requirements, the availability of liquid nitrogen, and redundancy planning.
By taking the time to understand these details, laboratories avoid costly oversights such as purchasing undersized units, overloading existing utilities, or neglecting long-term growth needs. The result is a tailored plan that matches equipment to real-world conditions—ensuring scalability, efficiency, and regulatory compliance.
2. Lab Equipment Purchase
Once a plan is in place, Pacific Science LLC provides access to a range of trusted cold-storage equipment, including refrigerators, ultra-low-temperature freezers, liquid nitrogen freezers, cryogenic systems, monitoring equipment, and more.
Decision-makers compare products, understand specifications, and choose equipment that balances performance, energy efficiency, and compliance. Importantly, Pacific Science LLC represents brands that have proven to meet the rigorous demands of life science applications.
Having a supplier that combines deep product knowledge with a local presence means peace of mind: customers are not just buying equipment; they are gaining a long-term partner invested in the lab’s success and increasing the lifespan of the products.
3. Delivery and Installation
Refrigerators, freezers, and cryogenic systems are large and sensitive, requiring specialized handling. Delivery is not simply about dropping equipment at a loading dock; it requires careful handling and installation.
It is essential to find a vendor that manages the entire process. Special handling to transport equipment safely, move it into the lab without disrupting operations, and install it according to manufacturer specifications and all site requirements, provided by a single vendor, helps reduce risk. This includes connecting to power supplies, calibrating initial settings, and integrating with backup systems.
For labs that require cryogenic piping systems or bulk liquid nitrogen (LN2) tanks, Pacific Science’s installation services extend beyond single freezers to install full-room solutions, including cryogenic systems. This eliminates the headaches of coordinating multiple contractors and guarantees consistency across every step of the setup.
4. Quality IQ/OQ/PQ
Regulatory compliance is a non-negotiable for life science organizations. Operating under FDA guidelines, GMP standards, or internal quality programs, cold storage equipment must be validated to ensure it performs as intended.
Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) services are essential for all installed equipment. These rigorous processes verify that equipment is set up correctly, functions within specified parameters, and maintains stable performance under real-world operating conditions.
By documenting and certifying each phase of qualification, facilities maintain audit readiness and ensure that critical materials are safeguarded by equipment that has been validated—not just assumed—to work correctly.
5. Equipment Training
Even the most advanced freezer or cryogenic system is only as effective as the people operating it. Training ensures that lab staff can use the cold storage equipment correctly, troubleshoot minor issues, and recognize warning signs before they escalate.
Pacific Science LLC provides customized training sessions for laboratory teams, covering daily operation, routine checks, safety protocols, and emergency procedures. This empowers scientists and technicians to feel confident in their ability to manage the equipment while reducing the likelihood of avoidable errors.
Hands-on training also supports long-term operational efficiency, as well-trained staff are more likely to maximize the lifespan and reliability of the equipment.
6. Maintenance and Repair
Cold chain infrastructure is a long-term investment, and like any investment, it requires proactive care. Preventive maintenance minimizes the risk of unexpected breakdowns, extends equipment life, and protects irreplaceable research and clinical materials.
Pacific Science LLC offers tailored maintenance programs that include routine inspections, calibration, and performance checks. In the event of equipment failure, we offer repair services to provide reliable solutions that minimize downtime and material risk.
The peace of mind that comes from knowing help is just a phone call away cannot be overstated—particularly when critical materials are at stake.
The Value of a Full-Service Cold Storage Partner
When laboratories work with multiple vendors for equipment, installation, qualification, and maintenance, the cold chain becomes fragmented. Miscommunication, delays, and accountability gaps can arise—all of which introduce risk.
Pacific Science LLC provides a one-source solution. From the first planned conversation to years of ongoing support, clients have a direct person they can call and can count on consistent expertise every step of the way. This integrated approach not only saves time and reduces disturbance but also protects the integrity of valuable materials and equipment. Allowing laboratories to focus on science rather than infrastructure.
Secure your lab’s critical materials with a trusted cold storage partner. From purchase to installation, validation, and ongoing maintenance, we keep your equipment running at peak performance. Get a Free Consultation Today!
